Project Overview
- We currently use CCB to manage contact information, Serve Team scheduling, Kids check-ins, Connect Groups, general communication, and many behind-the-scenes processes.
- We currently use Subsplash for online giving, event information, registrations, live streaming, media archives & Connect Group communication.
At the end of the transition, everything will be stored and managed in Planning Center.
Reasons for the change
- A unified system | We have contact information in both CCB and Planning Center, but that information is often outdated in one or the other. By moving to a single system, we will only be maintaining one set of information, meaning fewer errors and less confusion about which information goes where. It simplifies things for staff, leaders, and members.
- Better reporting and behind-the-scenes tools | One of the major frustrations we’ve faced with CCB is the difficulty of generating reports and managing data. The interface is frustrating and not intuitive, which means we are not able to use the information we have as well as we could. The corresponding tools in Planning Center are much easier to use and updated regularly.
- Better support and training | The team at Planning Center is constantly improving the platform as well as creating training materials for users. Whether you will use Planning Center to manage groups or teams at Centerpointe or to just update your personal information, there are great tutorial videos on YouTube and help pages on their website.
What this means for you
The transition mainly impacts things behind the scenes, but there are a few things we need your help with:
- Online giving/donations | The biggest change is to online giving. If you currently give online through Subsplash (Centerpointe App or Website), we will ask you to set up a new giving profile in Planning Center. We will send out more information about setting up your profile, and we will have someone available after church for several Sundays to answer any questions!
- Connect Group Leaders | If you lead or co-lead a Connect Group, we’ll be moving away from CCB Groups to Planning Center Groups. Leaders will receive more training resources as we finalize the transition.
- Serve Teams | If you’re already using Planning Center to volunteer at Centerpointe, not much will change! We will be cleaning up some of our existing information in Planning Center, but you will continue to receive scheduling requests and reminders just like you do now. If you receive your Serve requests through CCB, your Serve Leaders will be sending you instructions in the coming months.
- Centerpointe Apps | Since our current church app is hosted with Subsplash, this will go away when we transition in September. This includes our current mobile & TV apps. While most of the tools on our app will move to the new Church Center App, things like "Media" & "Bible" will go away. Don't worry! All of our church services, both Live Stream & archived, can be found on our YouTube Channel.
Planning Center? Church Center?
Planning Center
Planning Center is a flexible church management system that offers many different services. Services include:
- Giving
- Volunteer Scheduling
- Groups
- Calendar
- Event Registration
- ...and more!
Church Center
- A community-centered mobile app and site that enables you to access Planning Center
What’s Next?
Step 1: Create Your Account
- Click the link to get started: https://centerpointetn.churchcenter.com/setup
- Follow the prompts to create your account.
- Pro Tip: Go ahead and add your profile picture, email & phone number
Step 2: Add Your Household
- During setup, you will have the option to add your household.
- Important for all households:
- This applies to families with children
- Please have ONE adult complete the initial setup
- All adults need to create their own profile.
- After setup, stop by the Pointe or fill out the form below to have your spouse added to your household.
- Help is available:
- Every Sunday & Wednesday at The Pointe (starting 6/28)
- Or fill out this form
















